Where are my emails stored?

With Ellingham Email, all of your emails are stored on secure servers in the UK.  The servers are currently located in a London server warehouse with 24/7 security measures including guards and CCTV provided by the supplier.

Your emails can only be accessed by yourself.  In some cases the email admins may also have access but you should be made aware of this before you are given access to your email account.  If you are unsure, please ask your admin for more information on your companies policies.

In the event that a court orders access to emails, we will comply with any legal obligations we may be placed under.  If we are permitted to do so, you will be made aware of this.

Emails are kept for at least 30 days to comply with legal requirements.  Regular backups are made and stored on a UK server in a secure format.

If you have any questions regarding security of your emails, please do not hesitate to contact us.